FEATURED SERVICES
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EMPLOYEE EXPERIENCE CONSULTATION
Would it surprise you that ~74% of employees are actively disengaged in their work and ~48% of employees actively looking for greener pastures (Gallup studies)?
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We'll partner with you to improve relationships and fostering environments that create the foundation for the employee experience you desire.
CUSTOMER EXPERIENCE CONSULTATION
We focus on the experience from a customer's perspective.
Our approach will help you remove barriers, align team resources, and achieve the customer experience you desire. We work dynamically, not one size fits all. It's less focus on expensive investments (in tech, etc) and looking for small internal shifts that allow the greatness of your team to shine.
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MANAGEMENT PARTNERSHIP
"70% of the variance in team engagement is determined solely by the manager" (Gallup).
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We'll partner with you and your managers to balance business goals with relationship and development of direct reports.
SALES AND SERVICE TRAINING
We're not focused on motivational tactics or long processes that are difficult to practically utilize.
We're focused on getting clear about your collective strengths, the marketplace, and obstacles to success. This will be dynamically created for you.
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Our coaching and consultative sessions are offered in person or via videoconferencing.
OUR STORY
We often see the world through a lens. Deep within us, that lens is created out of our experiences, influences, and desires converging. It reveals our uniqueness. Part of mine - a natural curiosity, perspective, and hunger to know what differentiates great experiences from unremarkable ones - led to the creation of Vested. It has marked many conversations and efforts over a 20 year business career (and perhaps unsurprisingly, evidence of its existence showed up prior).
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Vested exists to partner with leaders and businesses to remove roadblocks that
interfere with creating environments that bring out the best of your teams and pave pathways towards effortless customer experiences. We want to help you improve your interactions among one another. We want to help you overcome challenges to step closer to the potential you desire. For so many of you, the desire to be great is already within you. We're here to lend a helping hand in the areas that your progress may be hindered.
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We look forward to partnering with your sales and service teams and key leadership personnel to improve your impact - both inside and outside the house.
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See you out there,
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Eric Meyer
Chief Facilitator
Let us partner with you on a new journey...
CASE STUDIES
DISCOVERY CALL
We will utilize these calls to explore your challenges and determine where we can add value. There is no pressure - as such, there is no cost for these calls. It's really a time for discussion and strategizing about the future. Beyond the practical business, it's also a time to determine whether or not we would personally be a good fit.
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We look forward to the discussion:
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